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Customers Needed

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 Requirement and conditions
 

new connection (1* 32 ) single phase (shared – non shared connection)

new connection (3* 30) and (3 * 60) Ampere 3 phase domestic (shared and non shared connection)

 power connection (service – industrial ) non shared connection

 

 

new connection (1*32) single phase (shared – non shared connection)

 

 
  • non shared connection :- non- shared connection is given with the use of single phase cable for houses or buildings consist of one store in this case small board fits 1 single meter will be installed.
     

  • Shared connection: main board fits for group of single phase meters will be installed , the board will be fed from the main network through 3 phase cable. This will be applied on towers and buildings for building.

 

 What is required from the applicant:

  1. Bring no objection certified from the relevant municipality.

  2. A copy of the ID card.

  3. Bring a word of honor affirmation from justice office that the customer will comply with paying the monthly electricity bill.

  4. if the applicant is not attending its compulsory to provide authorization from the court in the name of the person who is applying on behalf of the customer.

  5. Attach the drawing of the house or the building in which will be connected to the electricity.

Procedures

  • After the fee for the site visit for inspection is collected , the technical visit for checks by an engineer of the customer service section will be undertaken , the checks will include testing the inside house installation  and the main board , the mention parts will be checked against the standards applied within GEDCo, after the checks are done GEDCo will grant the required service and collect the fee according to the applied system.
  • After collecting the fee it will be asked from the customer to bring new meter , the meter will be checked and sealed by GEDCo , after that it will be installed and connect the customer to the network.
     


 


 

New connection 3*30 Ampere (3 phase) domestic (shared and non shared connection)

New connection 3*60 Ampere (3 phase) domestic (shared and non shared connection)

 

Non shared connection: non-shared connection is given with the use of 3 phase cable for a house or building for living which consist of one flour in this case a small board fits for one 3 phase meter will be installed.

Shared connection: main board fits for a group of 3 phase meters should be installed. The board will be fed from the main network through 3 phase cables. This will be applied on flats in many stores buildings or towers.

 

What is required from the applicant:

1-  fill up the required application.

2-  Copy of customer's identification card.

3-  Paying the fee for the site inspection visit.

4-  Provide a document from the office of justice that the applicant will comply with paying the monthly electricity  bill.

5-  if the applicant is not attending its compulsory to provide authorization from the court in the name of the person who is applying on behalf of the customer.

6-  Attach the drawing of the house of the building in which will be connected to the electricity.

 

Preliminary procedures (after the initial acceptance)

a.  site inspection

b.  examine the feeding transformer and the outside  electrical network, if its possible to connect new customer on the network feeding the area , if its technically allowed to connect and after the approval of GEDCo's management , the customer will be asked to bring no objection from the relevant municipalities.

Final Procedures

  • After the fee for the site inspection is collected , the technical visit for checks from an engineer of the customer service section will be undertaken , the checks will include testing the inside house installation  and the main board , the mention parts will be checked against the standards applied within GEDCo, after the checks are done GEDCo will grant the required service and collect the fee according to the applied system.
  • After collecting the fee it will be asked from the customer to bring new meter , the meter will be checked and sealed by GEDCo , after that it will be installed and connect the customer to the network.
     


 

Power connection (industrial and service non shared connection)

 

Definition: its connections for connecting the electricity to the workshops, factories pr other needs which require special power connections as of the following:

 

A) New connections (industrial- services- commercial ) on the L.V network non shared connection

 

What is needed from the applicant:

1-  copy of the ID card

2-  provide grantee document from the office of justice that the applicant will comply with paying the electricity monthly bill .

3-  if the applicant is not attending its compulsory to provide authorization from the court in the name of the person who is applying on behalf of the customer.

4-  Attach the drawing of the house of the building in which will be connected to the electricity.

5-  Provide no objection from the relevant municipality.

6-  If the subscription is for the industrial sector its obligatory to provide profession license from the municipality.

 

  Preliminary procedures (after the initial acceptance)

a.   site inspection

b.   examine the feeding transformer and the outside  electrical network, if its possible to connect new customer on the network feeding the area , if its technically allowed to connect and after the approval of GEDCo's management , the customer will be asked to bring no objection from the relevant municipalities.

 

Final Procedures

  • After the fee for the site inspection is collected , a technical visit for checks from an engineer of the customer service section will be conducted , the checks will include testing the inside house installation  and the main board , the mention part will be checked against the standards applied within GEDCo, after the checks are done GEDCo will grant the required service and collect the fee according to the applied system.

  • After collecting the fee it will be asked from the customer to bring new meter , the meter will be checked and sealed by GEDCo , after that it will be installed and connect the customer to the network.

 

 B)  New connections (industrial- services- commercial ) on the M.V network non shared connection

  • An application should be submitted through the section of customer service.

  • The engineer of the customer service section will raise a report to the technical department manager  to study the application and requesting technical study to be done in order to specify the bill of quantities for such application and the prices which the customer has to pay for the material and the services which start from the planning stage to the installation of the material.

  • When the customer pays the cost of the material and the services, the material will be released from GEDCo's warehouse and installation will start.

  • After the installation , the service will be provided through the customer service section according to the procedures and systems applied in the sections of customer service.

 

 


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