GEDCo has inaugurated the call and information Center in the presence of Eng. Sameer Mutair ,the Chairman of GEDCo’s Board of Directors, Eng. Khalil Abu Saleem, the General Director of Pal Tel Company in Gaza and group of Managers, engineers and guests.
This center has recently been established and launched for receiving the calls and various signals and achieving the quick response to be developed as an integrated call center to perform other tasks and to provide other services such as telemarketing , providing the customers with the best services .
the center has made a significant breakthrough on the level of receiving calls from the citizens. It has received more than 800,000 calls since its start on 18/7/2017, most of the signals had been dealt with.
At the beginning of the opening ceremony , Eng. Samir Mutair, the Chairman of GEDCo’s Board of Directors welcomed Eng. Khalil Abu Saleem and all guests, stressing that this achievement is an evidence of the true partnership between GEDCo and the Palestinian Telecommunication Company. He appreciated the efforts of all parties which have contributed in establishing and equipping the center especially the ICRC, hoping that an additional support would be provided by the international bodies to enable GEDCo to execute similar projects which will contribute highly in improving the quality of services provided to the citizens
from his side , Eng. Khalil Abu Saleem presents his thanks to GEDCo for receiving him in the opening ceremony of the call center and praises the performance of the call center during the previous period .